What Information We Collect and Why
When you open an account, we collect the details you provide directly — your name, email address, mobile number, and the payment method you choose to fund your wallet. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and the amount to
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reconcile your account balance; we do not store your full mobile banking PIN or password. We also collect device and session data automatically: your IP address, browser type, the pages you visit, and how long you spend in different sections of the lobby. This helps us
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detect unusual login attempts and keep your account secure. Where you interact with our live casino tables or crash games, session logs are retained for a defined period to resolve any disputes about round outcomes. Your location data is collected only at the level your device
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permits and solely to assess whether our services are available in your eligible region — we do not sell location data to third parties. Payment-channel details linked to bKash, Nagad, and Rocket are handled under the data-sharing terms those providers publish, and our use of that
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data is limited to processing your deposit or withdrawal request. All personal data we hold is subject to deletion or correction requests, which you can raise through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.